Privacy Policy

At The Inspirational Learning Group (Hereby known as “TILG”), we understand how important your privacy is to you and we are committed to respecting and protecting this.

This Policy explains what personal data we collect, when and why we collect personal data, how we use it, how to access to your information and how we keep it secure.

We may amend and update this Policy from time to time, so we recommend you occasionally check this page to ensure you’re happy with any changes. By using our website, you will be deemed to have accepted the terms of this Policy.

Definition and Interpretation

This Policy has been written in accordance with the definitions provided in the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the Data Protection Act 2018.

Definitions

In this Policy the following terms shall have the following meanings:

“We”/”Our”/”Us” means TILG, a limited company registered in England (registered number 10044187). The registered office address is Stafford Education & Enterprise Park, Weston Road, Stafford, Staffordshire, United Kingdom, ST18 0BF;

“you”/”your”/”user” means any third party that accesses the website and is not employed by TILG and acting in the course of their employment;

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data;

“GDPR” means the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679);

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below; and

“website” means the website that you are currently using (lmch.co.uk, tilg.co.uk, launchyourcareer.com, victar.co.uk)

Who are we?

TILG, is a limited company registered in England (registered number 10044187). The registered office address is Stafford Education & Enterprise Park, Weston Road, Stafford, Staffordshire, United Kingdom, ST18 0BF. TILG is a wholly owned subsidiary of LaunchMyCareer Holdings PLC.

ICO Registration Number: ZBZ240879

What data do we collect?

The personal information we collect may include your name, title, address, telephone number, email address, company name and information specific to the nature of the interaction.

We may also collect anonymous information such as IP address, browser type and information regarding what pages are accessed and when.

How do we collect your data?

We collect personal data when you use our website, such as, if you complete an enquiry form on the website or complete a registration form to access content through our website.

How do we use your data?

We may use your data to send you communications which you have requested and that may be of interest to you; to carry out our obligations arising from any contracts entered into by you and us; to provide you with relevant insights and commentary on the world of technology and marketing; and to process a job application.

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and/or telephone and/or post with information and news on Our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

We only keep your data for as long as we need to in order to use it as described above, and/or for as long as We have your permission to keep it.

Disclosure

The personal data gathered through the website will not be shared with any third party without your explicit consent.

In certain circumstances, we may access or disclose your data if required to do so by law or an authorised governmental body.

How to access your data

You can access your data at any time by requesting this from us. If you wish to obtain this information please contact us via email at: dpo@lmch.co.uk, or by writing to the data controller at: The Inspirational Learning Group, Stafford Education & Enterprise Park, Weston Road, Stafford, Staffordshire, United Kingdom, ST18 0BF .

If at any time you wish to withdraw your consent to receiving communications from us or to our use of your data, please contact us using the same details outlined above.

Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

The right to be informed about Our collection and use of personal data;
The right of access to the personal data We hold about you (see section above);
The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, but if you would like Us to delete it sooner, please contact Us using the details in the section above);
The right to restrict (i.e. prevent) the processing of your personal data;
The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
The right to object to Us using your personal data for particular purposes; and
Rights with respect to automated decision making and profiling.
If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in the section above and We will do Our best to solve the problem for you.

If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office. Contact details for the ICO can be found on the ICOs website – https://ico.org.uk/global/contact-us/

Security

We apply apply appropriate technological and organisational controls steps to ensure that personal information is secured.

It is important to note that communication details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

If you complete an enquiry form on our website, your data will be stored via our CRM (monday.com) on AWS servers in Virginia, USA. This processing of data from the UK to the USA is allowed under GDPR with the use of Special Contractual Considerations (SCCs) to protect your rights. To view monday.com’s GDPR policies and privacy policies, please click here.

Use of ‘cookies’

Cookies

Like most websites, we use cookies and similar tools across our website to improve your experience and our website’s performance. This page explains how we do that.

What are cookies?

Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit.

Cookies do many things. For example, they can help us to analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.

Certain cookies contain personal information. For example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you. Instead, cookies will collect more general information such as how users arrive at and use our website, or a user’s general location.

What cookies do we use?

We use five types of cookie and similar tools across our website to improve its performance and enhance your user experience.

1. First party cookies

We set these cookies and they can only be read by us.

2. Persistent cookies

We use persistent cookies which will be saved on your computer for a fixed period. They won’t be deleted when the browser is closed. We use persistent cookies to recognise your device for more than one browsing session.

3. Session cookies

We use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.

4. Third party cookies

We may use third party suppliers who may also set cookies on our website in order to deliver the services that they are providing. These cookies are known as third party cookies.

5. Google Analytics

We use Google Analytics cookies in order to evaluate your use of the website and compile reports for us on activity on the website.

You can learn about Google Analytics cookies by visiting this site:

www.google.com/intl/en/policies/privacy/

Can you block our cookies?

Cookies help you to get the most from our website, so please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.

How do I disable cookies?

All recent versions of popular browsers give you a level of control over cookies. You can find out how to control cookies in your browser by visiting this site: www.aboutcookies.org/how-to-control-cookies/

More information

If you’d like to know more about how businesses use cookies visit: www.allaboutcookies.org

Other websites

Our website may contain links to other websites operated by other organisations. This Policy applies only to our websites, so we encourage you to read any privacy notices and policies on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2023.

TILG Data Services – compliance with GDPR

The below outlines our compliance with Article 5 of the GDPR, that requires that personal data shall be:

processed lawfully, fairly and in a transparent manner in relation to individuals TILG has a legitimate interest to process personal data relating to budget holders, decision makers and influencers within small, medium and large organisations. The data is gathered from publicly available sources and directly from the companies concerned.
Data must be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposesData is collected solely for the purpose of compiling a database of business contacts to be used by TILG and our clients for business-to-business marketing.
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processedThe data collected and processed is limited to names of senior managers and directors, their job titles, company addresses, company landline telephone numbers, direct telephone numbers (if published), corporate email addresses and social media URL addresses.
Data must be accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay.TILG checks all information by telephone at least two times per year to ensure accuracy.
Data must be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals.If a person leaves their role, their name and contact details are deleted from the database. However, the information may still be used for suppression purposes i.e. to ensure that it cannot be added to the database again.
Data must be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.Our data is only supplied to companies offering legitimate business services that are relevant to the professional role of the data subject. TILG only hold data in encrypted environments and operates a rigorous schedule of data security checks.

Your rights

If at any time you wish to withdraw your consent to receiving communications from us or to our use of your data, please contact us using the same details outlined above.

You also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office, if you believe that there is a problem with the way your data is being used. Contact details for the ICO can be found here – https://ico.org.uk/global/contact-us/.